Why Buy From J.A.Bell?

Purchase Information


Shopping


Payment

Warranties


Returns and Cancelled Orders

Why Buy From J.A.Bell & Associates?

1. OUR COMPANY
We are a privately held company and recognize that our continuing success is a direct result of your trust and confidence in our products and in our customer service.

2. Our Product.
We manufacture the LooseNooseŽ Versatile Tool Holder on site and ship directly to our customers.

3. Personal Customer Service.
We give personal customer service to every person that contacts us. If you have any questions at any time send an e-mail to jabell@jabell.com

4. Low Prices.
We have a low overhead and pass our savings on to you.

5. We make it easy for you.
You can place your order toll-free, by fax or by mail. And…our online store never closes!

6. Online Ordering is easy and safe.
The moment you click on the checkout button, you are transferred to a secure area of our web site. The entire ordering process takes place quickly and utilizes the most up-to-date SSL (Secure Socket Layer) security technology.

7. Fast Shipping.
Orders are usually expedited within 24 hours.

8. Guaranteed Satisfaction.
We guarantee your satisfaction and will do all we can to earn your confidence. Our product is sold with a 30-day money back guarantee and carries a J.A.Bell & Associates 1-year limited warranty against defects in materials and workmanship.

9. Your privacy.
We will never ask you to register or remember a password, and we will not give or sell your name to other companies.

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Purchase Information:

 

Shopping

1. Order Online:
ˇ Browse products by selecting the product categories on the 'Quick Order Index', located on our home page.
ˇ Click the 'Add to Basket' button when you have found a product you want to purchase.
ˇ After selecting a product and placing it in the shopping cart, you will be asked to either 'Continue Shopping' or 'Checkout'.
ˇ When you are ready to checkout and pay for your order click 'Checkout' and you will be taken to our secure server to place your order.
ˇ Once your order has been submitted you will receive a follow-up email confirmation of your order from our system.
2. Order by Fax:
If you choose not to use the shopping cart method, you can print out our Fax Order Form. Click to view and print our Fax Order Form page and shop our web site while filling in the ordering information. Our fax number is 770-967-6968.

3. Order by Phone:
Toll-free 888-322-2768; Local 770-967-2768

4. Order by Mail:
J. A. Bell & Associates
P.O. Box 1087
Flowery Branch, GA 30542

5. Order by E-mail:
sales@jabell.com

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Payment:

Decide on method of payment. You have three choices:
(All prices are listed in US Dollars.)

1. Order online using a credit card. This is the easiest and quickest way to order. We accept any of the following cards: Mastercard, Visa, Amex, or Discover.

2. Pay using a money order. When you mail a money order to us, we will release your order upon receipt.

3. Pay using a check. When you send us a check, we will deposit it and release your order after the check clears. However, if you enclose a valid copy of your driver's license with your check, we will be able to release the order when the check is received.

Note:
ˇ J. A. Bell & Associates only collects sales tax on orders shipped to customers located in the State of Georgia, USA.
ˇ Published prices do not include shipping. Our automated merchant system calculates shipping for you upon checkout.
ˇ All published prices, specifications and services are subject to change without notice.
ˇ We are not responsible for typographical errors contained in our web site.
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Warranties
Each LooseNooseŽ is sold with a J.A. Bell & Associates standard 1-year warranty. If you are experiencing any problem with a product you have purchased through us, please contact us by email at: jabell@jabell.com
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Returns and Cancelled Orders

1. Returns
Returned orders must be received within 30 days of purchase to be considered for credit. All returns are to be shipped to J. A. Bell & Associates at the customer's expense and must arrive in new condition in the original packaging materials along with the original packing slip. All returns are subject to inspection before credit can be issued. Adjustments to the amount credited back will apply if returned merchandise is damaged during the return transit. Before returning a product, contact us at jabell@jabell.com and explain your purchase problem in detail. We will respond to you by email and provide assistance. Unauthorized returns will not be accepted.

Note: A 15% restocking fee may be applied to the return credit.

2. Cancelled Orders
If you need to cancel an order, send an email to jabell@jabell.com listing the number of LooseNoose Versatile Tool Holders you ordered and your full name and company name (if used). Orders are processed for shipment via our electronic fulfillment system, so we cannot promise a cancellation. If we cannot cancel the order, the order will be shipped, requiring you to pay a return shipping and restocking fee.
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